Wednesday, July 15

How to resolve ‘The quantity to be returned exceeds the maximum authorized’ error message while creating Purchase return in Sage X3

Purchase return is
normally a part of business. In which, goods are returned to the supplier if
they had any defects or not according to the specifications of the buyer.

In Sage X3, while creating Purchase Return we may come across an error like ‘The quantity to be returned exceeds the maximum authorized: 0 UN’. For solving this , X3 has a functionality to enable this field .

Navigate to: Purchasing → Returns → Purchase Returns

Fig1.1: Purchase Return screen

As we can see in the above screen, after entering the quantity this error
message is coming and  system is not
allowing to move further. Now, follow below steps to resolve this error:

Step1:

Navigate
to:
Common Data → Product →  Product Categories → Issue Flow tab

  1. First select the product category in 
    which your product is defined. Let us take an example ‘BMSOL’.
  2. Then go to the Issue Flow tab.
  3. Select ‘Receipt Return’ in movement type column and then set (Status
    ‘A’+’Q’+’R’ ) in the ‘Authorized status’ column.
Fig1.2: Product Category screen

After doing all these steps, now navigate to Purchase Return screen and create new transaction and check purchase return is getting created or not.

Fig1.3: Purchase Return screen

As we can see in the above screen shot, now system is allowing user to create purchase return without giving any error message.

In this way, we can create purchase return in Sage X3.

About Us

Greytrix – a globally recognized and one of the oldest Sage Gold Development Partner is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development and implementation competence.

Greytrix caters to a wide range of Sage X3, a Sage Business Cloud Solution, offerings. Our unique GUMU™ integrations include Sage X3 for Sage CRMSalesforce.com, Dynamics 365 CRM and Magento eCommerce along with Implementation and Technical Support worldwide for Sage X3. Currently we are Sage X3 Implementation Partner in East Africa, Middle East, Australia, Asia, US, UK. We also offer best-in-class Sage X3 customization and development services, integrated applications such as POS | WMS | Payment Gateway | Shipping System | Business Intelligence | eCommerce and have developed add-ons such as Catch – Weight  and Letter of Credit and India Legislation for Sage X3 to Sage business partners, end users and Sage PSG worldwide.

Greytrix is a recognized Sage champion ISV Partner for GUMU™ Sage X3 – Sage CRM integration also listed on Sage Marketplace; GUMU™ integration for Sage X3 – Salesforce is a 5-star rated app listed on Salesforce AppExchange and GUMU™ integration for Dynamics 365 CRM – Sage ERP listed on Microsoft AppSource.

For more information on Sage X3 Integration and Services, please contact us at x3@greytrix.com, We will like to hear from you.

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